Thank You

Thank for setting up a Direct Debit mandate as your payment method with Markadept. We’ll make sure you are kept informed of every payment and any changes that affect you.

If you have any questions, please email us: [email protected].

Many thanks
The Markadept team

The Direct Debit Guarantee

The Direct Debit Guarantee applies to all Direct Debits. It protects you in the rare event that there is an error in the payment of your Direct Debit. The Guarantee covers Direct Debit payments. It cannot be used to address contractual disputes between you and the billing organisation.​

  • The Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.
  • If there are any changes to the amount, date or frequency of your Direct Debit the organisation will notify you (normally 10 working days) in advance of your account being debited or as otherwise agreed. If you request the organisation to collect a payment, confirmation of the amount and date will be given to you at the time of the request.
  • If an error is made in the payment of your Direct Debit, by the organisation or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society.
  • If you receive a refund you are not entitled to, you must pay it back when the organisation asks you to.
  • You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify the organisation.

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Whether you want advice on your business, want a project delivered successfully and on budget, or the piece of mind with your technology being managed, let us help.

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Markadept is a full-service marketing consultancy that works with business owners to support their growth. 

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